Our Acceptable Use Policy is incorporated into and incorporates our Terms Of Use [link] including all definitions of terms. In the event of any conflict between this Policy and our Terms of Use, the Terms of Use will be controlling. By using our Services as defined in our Terms Of Use, you agree to abide by this policy and the Terms of Use, and understand that failure to do so may result in an immediate suspension or termination of access to our Services.
The Terms of Use and this Acceptable Use Policy (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and FlexAI, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
1.1. Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
1.2. Access and use of the Services (either SaaS or Platform depending on your ordered Services) for the express purpose of developing, using, or deploying AI Models, AI training, processing workloads, and any other legal activity.
1.3. Access and use to documentation that we may provide to facilitate use of the Services as specified above.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
2.1. Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
2.2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
2.3. Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
2.4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
2.5. Use any information obtained from the Services in order to harass, abuse, or harm another person.
2.6. Make improper use of our support services or submit false reports of abuse or misconduct.
2.7. Use the Services in a manner inconsistent with any applicable laws or regulations.
2.8. Engage in unauthorized linking to the Services.
2.9. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other harmful material, including spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
2.10. Engage in any automated use of the system that is harmful, such as using scripts to send comments or messages, or using data mining, robots, or similar data gathering and extraction tools.
2.11. Delete the copyright or other proprietary rights notice from any Content.
2.12. Attempt to impersonate another user or person or use the username of another user.
2.13. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, 1×1 pixels (beacons), web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
2.14. Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
2.15. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
2.16. Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
2.17. Copy or adapt the Services' software, including but not limited to functionality, design, or code.
2.18. Decipher, decompile, disassemble, or reverse engineer any of the Software or Platform, comprising or in any way making up a part of the Services.
2.19. Launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
2.20. Use a buying agent or purchasing agent to make purchases on the Services.
2.21. Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
2.22. Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
2.23. Sell or otherwise transfer your profile.
3.1. Except as set out in this section or elsewhere in our Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
3.2. If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: legal@flex.ai. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
3.3. We reserve all rights not expressly granted to you in the Services, Content, and Marks.
3.4. Any breach of these Intellectual Property Rights will constitute a material breach of our Terms and your right to use our Services will terminate immediately.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission in perpetuity, irrevocably and without reservation. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
4.1. You are responsible for what you post or upload: By sending us Submissions through any part of the Services or any direct correspondence including but not limited mail, email, or verbally, you:
4.1.1. confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
4.1.2. to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
4.1.3. warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
4.1.4. warrant and represent that your Submissions do not constitute confidential information.
4.1.5. You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable your access to Services upon reasonable belief of malicious or dangerous activity; (4) in our sole discretion and without limitation, notice, or liability, to remove access to the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services for the greater customer community.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services.
You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Please review our Privacy Policy: https://www.flex.ai/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. Please be advised the Services may be hosted in the United States or Europe. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States or Europe, then through your continued use of the Services, you are transferring your data to the United States or Europe, and you expressly consent to have your data transferred to and processed in these locations.
10.1. We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion with notice as specified in our Terms. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
10.2. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors.
10.3. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason with notice to you, unless we experience Force Majeure as outlined in our Terms of Use. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
We will provide you with prior notice of any scheduled changes to the Services you are using per our Terms of Use. The modified Terms will become effective upon posting or notifying via email. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
FlexAI SAS
21 Rue de Cléry
Paris, Paris 75002
Francelegal@flex.ai
